A Handbook of Commercial Correspondence

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Who is it for?
1-Anyone dealing with commercial correspondence from clerical to management level.
2-Students taking Business English examinations, such as the LCCI English for Commerce and English for Business, the Cambridge CEIBT, and Pitman’s English for Business Communications.
How can it be used?
1-As an element of any Business English course from intermediate to advanced level.
2-As a reference book for individual learners.
Key features:
*Hundreds of clearly presented examples, accompanied by questions and comments, provide the basis for almost any commercial letter on any topic.
*Features every form of correspondence the user is likely to encounter, such as waybills, invoices, e-mail messages, and many more.
*Topics include enquiries, replies and quotations, orders, payments, complaints and adjustments, credit, banking, insurance, agents and agencies, transportation and shipping, electronic correspondence, miscellaneous correspondence, in-company communications, and personnel appointments.
*Comprehensive index providing instant access to information on any aspect of business correspondence.

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